App Reviews Manager

Empower your customer success team & take control of your app store reputation.

  • Centralize your reviews across apps, countries & languages
  • Leverage AI & automation to efficiently engage with customers
  • Monitor user sentiment & gather valuable product feedback
App Reviews Manager - Review Mgt product
Mynavi Adobe Krafton Baidu The North Face Kabam

Save time & be more efficient replying to app store reviews

With our AI-powered App Reviews Manager, take your app customer service to new heights, maximize productivity,
and increase user engagement.

Image - Review Mgt - img 1

Leverage user feedback to improve your product

Reviews & ratings are the biggest signals of your app’s health. Effectively mining your reviews can reveal new strengths, weaknesses & opportunities.

  • Get a global view of user opinions with metrics & KPIs
  • Monitor trends & compare with competitors
  • Analyze user sentiment & discover which words people use the most in your reviews
Image - Review Mgt - img 2

Centralize all your reviews in one place

Improve your team’s efficiency & manage your app store reputation in one platform.

  • Gather all your reviews in AppTweak’s easy-to-use & intuitive interface
  • Quickly access segmented reviews with filters & custom views
  • Automatically translate any reviews & replies in seconds
Image - Review Mgt - img 3

Maximize productivity with AI you can trust

Set your customer support team up for success & manage high volumes of reviews with ease.

  • Ask GPT-4 to provide personalized & instant replies to reviews in any language
  • Use automation to reply with your best templates & tag reviews
  • Bulk reply to reviews from different apps, countries & languages
App Reviews Manager - Receive & reply to reviews from Zendesk or Salesforce

Easily reply from Zendesk, Salesforce
& Slack

Is your support team already using a CRM tool? Integrate AppTweak with Zendesk, Salesforce, or Slack to centralize your work.

  • Receive your app store reviews in Zendesk, Salesforce, or Slack
  • Reply to reviews from your chosen CRM platforms & channels
  • Customize the reviews you want to receive in your CRM tools
App Reviews Manager - reply impact

Analyze the impact of your customer support

Empower your team to effectively manage your app store reputation with advanced insights & KPIs.

  • Access reply impact metrics (aggregated & individual)
  • Track the history of review/reply updates in one view
  • Filter reviews by those “updated after a reply,” “rating updated,” and more

Case Study

How SoundCloud decreased CPI by 39% by leveraging its ratings & reviews

Read the whole story

Empower your app’s customer success team

  • Centralize & reply to all your app reviews in one place
  • Save time managing your app store reputation
  • Enhance efficiency with AI & automation

Discover our entire suite of products

Get the most out of your ASO efforts. The real magic happens when you combine our products together!